our gold coast guarantee

If you live on the Gold Coast (between Upper Coomera and Coolangatta).

We offer 2hr delivery for orders before 2pm so you get your E-liquid ASAP.

The best thing…It’s only $10!

If you’re not home when we rock up we’ll just leave it inside your gate or property unless instructed to do otherwise in checkout.

Shipping

We will always send your parcel same day (orders before 2pm) or within 1 business day of receipt. Orders placed on the weekend or public holidays will be sent out on the next business day when the postie opens 🙂

All shipping is handled by AusPost and delivery times are dictated by them.

These times can be variable due to external factors like weather, volume, etc.

Free express shipping for all orders over $99.

Regular shipping $8.99. Delivery estimate between 1-8 business days.

Express shipping $11.99. Delivery estimate between 1-3 business days.

International Shipping

Please give us a call or submit a contact form with your order details and the subject *INTERNATIONAL ORDER* before going through the checkout.

If we see this in the subject line we will get back to you ASAP.

PLEASE BE AWARE

It is the responsibility of all international customers to be aware of the customs and importation laws for their respective country.

Furthermore, all duties, taxes, VAT, and any shipping service related fees are not covered and customers are responsible for these payments. Vapeape.com.au is not responsible for any packages that are seized or stop by the authorities, or any fees that are required for international duties.

As a consumer who chooses to purchase and have products shipped to a country outside of Australia, you are taking responsibility for your purchase, and acknowledging that you are aware of the laws pertaining to such shipments.

If you are unsure, please contact your local authorities for more rules and regulations in regards to electronic cigarettes and vaping products.

Warranty and returns

Shipping costs involved in any returns are to be covered by the customer.

For more information click here to view our warranty and returns policy.