our gold coast guarantee

If you live on the Gold Coast (between Upper Coomera and Coolangatta).

We offer Same Day Delivery for orders before 2pm so you get your E-liquid ASAP.

The best thing…It’s only $10!

If you’re not home when we arrive we’ll just leave your treats inside your gate unless instructed to do otherwise in checkout.

We will let you know we’re coming! Look out for a text to notify you.

*Typically we deliver these orders between 2pm – 6pm.

Shipping

We will always send your parcel same day (orders before 2pm) or within 1 business day of receipt. Orders placed on the weekend or public holidays will be sent out on the next business day when the postie opens 🙂

All shipping is handled by AusPost and delivery times are dictated by them.

These times can be variable due to external factors like weather, volume, etc.

Free express shipping for all orders over $99.

Regular shipping $8.79. Delivery estimate between 1-8 business days.

Express shipping $11.99. Delivery estimate between 1-3 business days.

International Shipping

Unfortunately we’re not taking international orders at this time. 🙁

BUT WHEN WE DO PLEASE BE AWARE

It is the responsibility of all international customers to be aware of the customs and importation laws for their respective country.

Furthermore, all duties, taxes, VAT, and any shipping service related fees are not covered and customers are responsible for these payments. Vapeape.com.au is not responsible for any packages that are seized or stop by the authorities, or any fees that are required for international duties.

As a consumer who chooses to purchase and have products shipped to a country outside of Australia, you are taking responsibility for your purchase, and acknowledging that you are aware of the laws pertaining to such shipments.

If you are unsure, please contact your local authorities for more rules and regulations in regards to electronic cigarettes and vaping products.

Warranty and returns

Shipping costs involved in any returns are to be covered by the customer.

For more information click here to view our warranty and returns policy.